As much as we love playing around with Iridize’s capabilities and discovering new ways to use it – we’re always thrilled and delighted to see how creative our clients can get. And let me tell you, they can get creative.
A while ago, Bronto (Oracle + Bronto) implemented Iridize for their commerce marketing automation platform. They wanted to set up Iridize guides as part of a comprehensive Learning Center for their users, to improve engagement and product usage. Our R&D team were happy to oblige, and soon-after the learning center was launched.
You can read the full blog post, written by Misti Pinter, on Bronto’s blog. Here’s how Bronto’s training team, headed by Misti, customized Iridize to their platform: Bronto’s knowledgebase was made accessible from inside the platform, through Iridize’s help widget. This way, users can search for help without interrupting their work and leaving the application.