Employee Training Strategies: How to Simplify Employee Software Usage

It’s an inconvenient truth, but most people aren’t overly fond of change. Implementing new software in a company full of employees who are used to an existing system can be a challenging endeavor. Fortunately, there are a number of different strategies that can be applied, such as bonus incentives, self-service adoption tools and gamification that will help simplify the software usage for your staff and have them wholeheartedly onboard in no time.

 

Simplify Employee Software Usage

 

Encourage Switching to New Software

Employee onboarding is an important part of implementing any new office system. Positive feedback and minor rewards for doing well can go a long way in providing a sense of accomplishment and making the onboarding experience a positive one.

 

Rather than trivializing the learning process or going with a “take it or leave it” approach – schedule a series of follow-up meetings with each employee and take the time to complement them on training achievements. As you probably know for yourself – most people function better knowing they are good at what they do and that they are being valued for it.

 

Self Service Adoption Tools                                                                                      

Self-service adoption means providing your employees or customers with digital automated support tools, making it possible for them to deal with arising questions themselves without having to turn to Customer Support representatives. Getting your employees or customers to adopt self-service strategies can help your business run more smoothly and save you significant amounts of money. These skills will be taught during their employee onboard training.

 

Seeing as most self-service support tools are just as effective for routine workflow (not just employee training), it makes sense to keep employees updated with latest versions and features and occasionally touch up on the operating skills. Iridize offers a full-scale employee onboarding solutions for any stage of the training or everyday work flow. Request a demo!

 

Gamification

Gamification is more than just a buzzword on online business management magazines – it is a well-founded business strategy, successfully implemented worldwide as part of techniques to optimize employee productivity. If you recognize potential for your organization, consult a professional in this field. Even if you decide not to adopt gamification as a through-and-through business management method, consider implementing it specifically for employee training purposes.

 

Even if the element of competition is not applied for among the employees, rather between the employees and their own training achievements – consider providing some social platform, like Salesforce Chatter, to make the whole ordeal more interactive and fun for everyone involved.

 

Simplifying the software does not have to be an overwhelmingly difficult task, you just need be sure your employees are well prepared, well-trained and able to make use of self-service techniques. Reward encouragement and proper training will encourage your staff to make the most of the new software. Follow the tips above and you will be wondering why you were ever worried in the first place.

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Noa is Iridize's Head of Content. With a background in digital strategy planning and database management, Noa translates Iridize's vision, stories and data into words. Digital learning and user experience are a particular passion of hers.