walkme

Comparative Analysis of Iridize and WalkMe in 2017

As the two leading market solutions, Iridize and WalkMe are normally the two final professional solutions companies need to decide between. In this post we try to help you discover the differences between the solutions and to describe the benefits of Iridize over WalkMe to certain customers.

 

iridize vs walkme

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Top WalkMe Alternatives in 2016

Ages ago (at least in technology terms), we published a post on WalkMe’s competitors. 3 years have gone by and the face of the training & onboarding industry has changed quite a bit. 

 

The training and onboarding solutions map has changed considerably since 2013. Not all the solutions that were available back then survived the competition, and a few new, up and coming products have been added to the mix.

 

Following, is our attempt to offer a comprehensive, 360 view of the most popular training solutions available for SaaS, web and on premise products in 2016 (by alphabetical order):  

 

walkme competitors

 

 

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WalkMe vs. Iridize Ratings / Competitive Reviews: Which is better?

We’ve updated our Iridize vs. WalkMe review 

read new review

 

Since we are often asked about the differences between WalkMe and Iridize, this post is an effort to provide you with an objective source of information about WalkMe vs. Iridize on-page guidance solutions.

 

Our approach is simple: We list the advantages and disadvantages of both WalkMe and iridize so that you can form your own opinion (though we are certainly more than happy to answer any questions you might have about WalkMe or iridize).

 

WalkMe

WalkMe Advantages:

  • WalkMe provides a feature-rich and fully-customizable walk-thru service that includes a welcome screen, auto-start and rich media capabilities, and branched walk-thrus.
  • WalkMe offers an easy-to-use editor that enables users to create walk-thrus without any programming knowledge.
  • WalkMe offers an analytics platform that allows their users to track the walk-thru usage statistics.
  • WalkMe walk-thrus can support multiple languages.
  • WalkMe offers turnkey project and professional services to help their clients create and manage their walk-thrus.

 

WalkMe Disadvantages:

  • WalkMe’s editor extension only works in the Firefox browser. WalkMe’s editor is not compatible with the Chrome, Safari, and Internet Explorer browsers.
  • WalkMe’s prices are significantly higher than any of its competitors. WalkMe also charges $100/hour for its professional services and thousands of dollars for its turnkey project services.

Iridize

Iridize Advantages:

  • Iridize provides a feature-rich and fully-customizable walk-thru service that includes a welcome screen, auto-start and rich media capabilities, and branched walk-thrus.
  • Iridize’s walk-thrus include a variety of usage rules that enable our clients to control when different types of users will be shown the walk-thrus.
  • Iridize offers an easy-to-use editor that enables users to create walk-thrus without any programming knowledge. The Iridize editor is compatible with all modern browsers.
  • Iridize offers an analytics platform that allows their users to track the walk-thru usage statistics.
  • Iridize walk-thrus can support multiple languages.
  • Iridize’s prices are lower than WalkMe’s.
  • Iridize offers unlimited turnkey project and professional services at no additional cost to help our clients create and manage their walk-thrus.
  • Iridize offers more than one type of guide (ex. on-page wizards, tips, and site tours)

Iridize Disadvantages:

  • Iridize’s editor is not as user-friendly as WalkMe’s editor (which is why Iridize provides unlimited turnkey project and professional support services at no additional cost).
  • Iridize is a smaller company than WalkMe with fewer resources at its disposal.

 

Learn more about Iridize’s features and benefits

how iridize works

WalkMe Competition: Who Are WalkMe’s Competitors?

Please note this post is from 2013. For an updated review of WalkMe competitors, click here.

 

Not unlike most other industries, WalkMe has its fair share of competition.  There are a variety of competitors to WalkMe that offer competing on-page guidance tools. Most of WalkMe’s competitors, except for Iridize, cater to the self-service, lower end of the market. Their solutions are great for companies that don’t have a sizeable budget for on-page guidance tools. Here are some of their main differentiators:

 

Tutorialize has a nice, clean design, and their tutorial themes can be customized via adding a fully custom CSS into their extension. Their tooltips also “speak” Spanish and French. Their prices range from $9/month to $49/month, and their pricing model is based on number of tutorial plays and published tutorials.

 

 Tutorialize tooltip

 

TourMyApp are also multilingual and customizable. Their pricing range, based on the number of times their guides are used, ranges from $24/month to $250/month, and they charge an additional $100 per hour for professional services, which includes guide and analytics creation services.

 


 
TourMyApp tooltip

 

Taurus offers a nice drag-and-drop interface for tooltips, but no demos are available. In fact, you have to click “Sign up” to view the pricing page and only then proceed to check capabilities and features. Their pricing plans, which range from a free plan to $39/month, are based on pageviews per month and number of tours created.

 

And then there’s Iridize, which is probably the closest competitor to WalkMe.  Just like WalkMe, Iridize provides comprehensive, feature-rich and fully-customizable solutions for medium to large SaaS and enterprise customers. Iridize offers a variety of guidance solutions, not only walkthroughs, and Iridize’s pricing, which is based on the number of guides needed, includes an unlimited amount of “Extreme Support” and professional services.

 

  Iridize tooltip

 

Looking for a more updated review of WalkMe competition? Try our 2016 WalkMe Alternatives overview.

 

WalkMe Pricing: How Much Does WalkMe cost?

Read our full comparison of Iridize and WalkMe. 

iridize vs. walkme

 

This article was originally published in 2013 and commentors have been updating it in the comments’ section of this post over the years. Please scroll down to the comments and read or contribute from your own experience. 

 

WalkMe  currently offer two plans: the free  plan and the paid custom plan. Most of the blog posts and directories listing WalkMe pricing have been taken down over the years, but this article by A Better User Experience – survived.  A quote from the article:

 

Now I’m starting to wonder who the target market is. I’m in all day long for $10/mo. if I can make a walk-thru how I’d like to. But these restrictions and pricing feel really limiting. Maybe I’m misunderstanding how they count walk-thrus but at $97/mo. we’re in the ClickTalk, SEOmoz, Raven Tools pricing territory. And for that cash the tool remains branded. Not ideal.

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Have you received similar or different information about WalkMe’s pricing?  Please feel free to share what you know about WalkMe’s prices in the comments section below.

 

 

to iridize’s pricing