• Speed up your users’ onboarding with guides they will love

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saas_onboarding_optimization

 

Onboard users personally and effectively

Create custom guides and onboarding flows that respond to user behavior. Automate your onboarding process, reduce support costs and minimize churn.

 

Target Users by Behavior and Preference

Easily Taylor product guides and site flows to users by flexible rules, user behavior patterns and activity. Promote new features and offer automated support pro-actively.

Track and Monitor Onboarding Success

Get accurate and detailed analytics reports per guide, user and app activity and get notified on guide errors to prevent churn and retain customer satisfaction.

Create Beautiful, Flexible Guides

Embed your existing documentation, videos, slideshares and rich text in Iridize’s guides. We’re happy to help with any customization required.

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Features

 

Behavior-responsive messaging
Target employees by role
Track activity per guide, user or app
Audit Trail support
Embed rich media
(text, images, video, slideshare)
Cross platform and Device
Coding Free
A/B testing
Onboarding Widget

 

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What our Customers Say


Sue Romero

Contract Technical Writer / Towers Watson

“Holy Cow! Their Support Team is the best.”

Chris King

President / Mortgage iQ

“We’ve had great feedback from clients since launching. Issues and support calls were minimized thanks to our rollout of the Iridize guides. Support was also excellent. We actually heard about one client’s Helpdesk personnel who was able to help out a user from his car. He just pointed the user to one of the Guides and all of the user’s questions were answered.”

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